AR Benefits Newsletter - Important information for Employees w/ school Insurance

NOTE to WMSD Employees:  The information below is for PRIMARY Health Insurance provided to you as a state employee through AR Benefits (EBD).  SUPPLEMENTAL Insurance provider (EBI) is here through 1/27/2017, if you wish to make changes to Dental, Vision, Disability, heart plans, etc.

INSURANCE CARDS: 

Due to benefits staying the same for the 2017 plan year, EBD did not do a mass mailing of insurance cards for the new year. If you did not make any changes to your plan during Open Enrollment, your current card is still valid.

If you made changes during Open Enrollment, you should have received your new card. Should you need a new card to use, you can contact EBD Member Services at
501-682-9656 or at 877- 815-1017 x1.
You can also send a request by email to AskEBD@dfa.arkansas.gov.

Once a set of cards has been mailed, they can take 10-15 business days to arrive. Should you need a card before your mailed set arrives, you can login to your account at ARBenefits.org and print out a temporary card that you can use. When you receive a set of cards, please check to make sure your information is accurate and contact EBD or your agency/district Health Insurance Representative if you see an error. Also, claims are processed based on the name we have for you in our system. If your pharmacy or doctor tries to run a claim with a name that does not match what is on the card, the claim will be rejected and need to be resubmitted with the correct name.

Full story can be found in the link below, along with necessary steps to receive Wellness Discount in 2018.

http://portal.arbenefits.org/newsDocuments/enewsletter2017123.pdf